Effective Communication for Motivation and Success

 

Communication is understood as one of the most dominant and important activities in any organization as one of its most dominant and important activities (Harris & Nelson, 2008). The term “communication audit” was first used by ORDIORNE (1954) to describe the process used to assess a management’s perception of subordinate communications and advanced a general system approach to organizational system studies.

 

Communication assists in growing effective relationships among individuals and groups as well as aiding in the functioning and survival of an organization. The capabilities of an organization are built and enacted through intense social and communicative processes (Jones et al.,2004), assisting individual employees and corporate teams in decision- making and problem-solving processes.

 

Internal communication provides Employees get important information about their jobs, colleagues the organization and the environment from internal communications, helping them create a work space allowing them the freedom of expression, build trust and motivate each other. Communication helps employees to make sense of the organization and its goals.

Management practice vastly deals with humans and one of the most common problems faced by the Management has something or the other to do with ineffective communication (Lukasxewski, 2014).

Some of the most common communication mistakes Managers must avoid are:

1.)  Not Being Available

Not being available creates a communication barrier and leaves employees misguided, insecure and helpless. As making a presence is not possible all the time, at least a certain amount of time should always be allocated to communicate with employees to discuss any issues and share ideas.

2.)  Not Publicly Recognizing Hard Work

As a way to show value to employees’ work, external recognition should be given to show value of employee in the organization. Public praise motivates employees to continue performing at the most favorable levels.

3.)  Not Allowing Employees to Make Decisions

As much as employers make the most important decisions, the employees are a major contributor to the organization and should be given the opportunity to pitch in their views. Taking in consideration employees’ point of view in a decision making process shows their value and motivates them.

4.)  Not Offering Feedback

Offering feedback even in between annual reviews lets employees know their current standing. Feedback is a vital component in career advancement and any advice or suggestions keeps them motivated to be doing things the right way.

 

Effective communication is very important for the Management to motivate employees and raise their value in the organization.

 

References

Harris, D.B. and Nelson, G. (2008). Middlemen No More? Emergent Patterns in Congressional Leadership Selection. PS: Political Science & Politics, 41(01), pp.49–55.Available at: https://www.researchgate.net/publication/286491847_Applied_organizational_communication_Theory_and_practice_in_a_global_environment_Third_edition [ Accessed on Nov 30. 2022]

 

Jones, E., Watson, B., Gardner, J. and Gallois, C. (2004). Organizational Communication: Challenges for the New Century. Journal of Communication, [online] 54(4), pp.722–750. doi:10.1111/j.1460-2466.2004.tb02652.x. Available at: https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1460-2466.2004.tb02652.x

[Accessed on Nov 30, 2022]

 

Lukaszewski, J.E. (2014). Lukaszewski on Crisis Communication. Rothstein Publishing. Available at : https://www.amazon.com/Lukaszewski-Crisis-Communication-Reputation-Management/dp/1931332576 [Accessed on Nov 30, 2022]

 

ODIORNE, G.S. (1954). An Application of the Communications Audit. Personnel Psychology, 7(2), pp.235–243. Available at: https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1744-6570.1954.tb01596.x [ Accessed on Nov 30. 2022]